1 reviews | Active since Jul 2016

08 Jun 2019, 12:09

WAKE UP- Do you have employees or not??

How does MTN South Africa expect customers if you have no one working at the 24/7 customer call centre. Ridiculous. I WOULD LIKE TO CANCEL MY CONTRACT AS IN YESTERDAY.

You have handed me over to legal department and you did not even call or email me regarding the outstanding balance. What joke are you running- because it's definitely not a business.

MTN - yella!!! There is no hope for you and trying to bribe people with planes this time won't help.

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Jun 2019, 07:00
Official
Good day Chris- Marie

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team