WAITING SINCE JUNE FOR A PAYMENT TO REFLECT

Have been battling to get my account sorted out since beginning of August 2015. Have several reference numbers to back this all up.<br> <br> Always have been on \debt order"- i changed banks end of June from Absa to FNB - notified MTN they said i must do an EFT as it was too late for DEBT ORDER to go off new account.<br> <br> On the 29 June 2015 made a payment of R604 - and emailed proof of payment to MTN.<br> <br> Eventually i spoke to Thambi Gumbi from MTN - sent him proof of payment for the R604 and he advised me that it would be credited to my account. Now he just ignores my emails have proof.<br> <br> I phoned MTN yesterday to find out what the status of my account is as I have not received my \""statement\"" only to be told that the R604 is still reflecting as outstanding and add to my bill and not only that my one line which i normally pay R221 is now R321.<br> <br> I only have 3 lines of which i pay as follows:<br> R209<br> R229<br> R329<br> <br> Total Contract should only be R767<br> <br> Last month i was charged R1375<br> <br> This month i am told that my bill is now R2300<br> <br> What on earth is going on!!!<br> <br> What am i supposed to do with all these reference numbers when no one at MTN can help me.<br> <br> Please can this be sorted out - once and for all"""