1 reviews | Active since May 2016
waiting more than 2 months for prepaid
<p>My contracted ended on the 11th of April.</p> <p>However it seems that just because your contract end does not mean that it ends.</p> <p> </p> <p>I had to request on the day of the ended contract to be moved over to prepaid. </p> <p> </p> <p>In the last 2 months i have spoken to 3 phone operators. </p> <p>I have been promised three times that this would be sorted out even though no could tell why after the first time i requested this it has not been done.</p> <p> </p> <p>I am still waiting for the sms that i was supposed to get with in 24hours of loggin my request to confirm that my contract has been changed to pre paid.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that our colleague from the retentions department contacted you and migrated the number 083****686 to prepaid on 2016-05-11.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that our colleague from the retentions department contacted you and migrated the number 083****686 to prepaid on 2016-05-11.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
