JE
Jodash E
1 reviews | Active since May 2014
26 May 2015, 17:46
Waiting half an hour and counting!
Called 808 well over half an hour ago. All I would like to do is query something, nothing major. Just a question regarding my contract. This is damn ridiculous, like I've got all day to wait!!! I'm pretty sure after the next hour my call will be cut without an agent even taking the call. This is utter ****!
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Replies (1)
MTN South Africa's replyOfficial
03 Jun 2015, 13:25Hello Jodash Emanuel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you are able to active MTN Zone on a top up line for by dialling the USSD code *141*4*2#, however this is only available on voice calls and not data lines.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you are able to active MTN Zone on a top up line for by dialling the USSD code *141*4*2#, however this is only available on voice calls and not data lines.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply03 Jun 2015, 13:25
Official
Hello Jodash Emanuel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you are able to active MTN Zone on a top up line for by dialling the USSD code *141*4*2#, however this is only available on voice calls and not data lines.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you are able to active MTN Zone on a top up line for by dialling the USSD code *141*4*2#, however this is only available on voice calls and not data lines.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***