RM
Rinel M
1 reviews | Active since Sept 2015
06 Oct 2015, 14:58
Waiting for more that 6 days now to get an upgrade
Waiting for 6 days now to hear about news for my contract upgrade and the branch is not answering the phone.<br> MTN is not helpful at all, just saying I must contact the branch and the branch don't answer the phones!!!<br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Oct 2015, 09:37Hello rinelmclaren,
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
As per our conversation, according to records an upgrade is due at the Beginning of November 2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
As per our conversation, according to records an upgrade is due at the Beginning of November 2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
MTN South Africa's reply07 Oct 2015, 09:37
Official
Hello rinelmclaren,
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
As per our conversation, according to records an upgrade is due at the Beginning of November 2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
As per our conversation, according to records an upgrade is due at the Beginning of November 2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***