1 reviews | Active since Dec 2013
waiting for document for ages
<p>my samsung galaxy s7 edge which is one year old is swelling from the back which obviously means the battery is overheating. i took out this phone on contract from MTN in MArch 2016 . </p> <p>i took my phone into the branch to book it in for repair and they tell me that i need my proof of purchase . thats 100% acceptable . I contact the branch where i took out the contract and hey promise me that they will email me the document the sme day. its been a while now and my phone is still swelling to a dangerous point and the document has not been sent to me which means i can not book my phone in for repairs. ive been a loyal MTN customer for over 20 years and i feel hard done by. </p>
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We have sent to you the proof of purchase for the device.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We have sent to you the proof of purchase for the device.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thanks Alice for the speedy reply. It's really appreciated
Thanks Alice for the speedy reply. It's really appreciated
Thanks Alice for the speedy reply. It's really appreciated
Thanks Alice for the speedy reply. It's really appreciated
REQ: **********
Hi alice I posted this review in January 2015 and up to today it has not been solved . I have absolutely no reception in my home and calls are always dropping . Please help .
REQ: **********
Hi alice I posted this review in January 2015 and up to today it has not been solved . I have absolutely no reception in my home and calls are always dropping . Please help .