1 reviews | Active since Dec 2016
Waiting for contract vetting
<p>I appl**** for a contract on the FIRST of December, which was approved but cancelled it a day later as it was the wrong handset. I then re-app**** with the correct handset and have been waiting ever since. MTN Direct says it has been approved but vetting supervisor needs to override as two contracts were app**** for so soon after one another (although I cancelled the first).</p> <p>I have tried everything from calling 173, 808 MTN Direct, managers, and channel queries with No luck. Evreyone says that they are unable to help me.</p> <p> </p> <p>This is a Christmas gift for my daughter who really deserves it! I cant appliy anywhere else as this is pending. </p> <p>PLEASE ASSIST VETTING /CONTRACT APPROVAL AT MTN FOR MTN DIRECT! PLEASE!!!!!!!</p> <p> </p> <p>Regards,</p> <p>Tania</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under status of account . A new application was done of the 19th of which this was finalized and completed. Kindly advise if all is in order in regard to new application done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under status of account . A new application was done of the 19th of which this was finalized and completed. Kindly advise if all is in order in regard to new application done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.