WAITING FOR A STATEMENT FOR 3WEEKS VERY VERY UNHAPPY.

I AM WRITING THIS ON BEHALF OF MY HUSBAND. HE HAS BEEN TRYING TO GET HOLD OF HIS STATEMENT FROM MTN AND NO RESPONSE THEY ONLY SEND HIM SMS TO ASK FOR HIS DETAILS I MEAN CAN YOU ASK 10 TIMES FOR DETAILS THIS IS REALLY NOT A WAY OF WORKING. THE PEOPLE NOW HAVE MORE TIME TO ASSIST EVERYONE SINCE THEY ARE ALL WORKING FROM HOME VERY VERY UNHAPPY FOR 3WEEKS NOW AND NO RESPONSE.