WP
Werner P
1 reviews | Active since Nov 2014
21 Oct 2016, 09:57
Waiting almost 3 weeks
<p>Hi i ordered my phone almost 3 weeks back and still waiting. When you try to phone them the phone line is either busy or just ringing. I am at this point of canceling my contract </p>
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MTN South Africa's replyOfficial
21 Oct 2016, 11:02Good morning Werner
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note that the contract was done at the store, Please visit them and they will advise further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply21 Oct 2016, 11:02
Official
Good morning Werner
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note that the contract was done at the store, Please visit them and they will advise further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,