waiting 3 weeks for cancellation documents

Thank you for your post.

We apologize for the delayed response.

We do pick up that the cancellation department has sent to you the early termination fee for the 3 lines on the account:

Cell Phone Number: ***

Expiry date: 2017-06-22

Samsung S6 R10499.00 (device Value)/24 months x08 remaining months = R 3499.66 (device Charge)

R 0.00 (billed invoice)

R 2,510.67 (unbilled invoice)

R 1320.99 (One Month Sub)

Estimated Total = R 7331.32

Please find below the estimated early termination

Cell Phone Number: ***

Expiry date: 2017-06-27

Samsung S4 R7951.42 (device Value)/24 months x08 remaining months = R 2650.47 (device Charge)

R 0.00 (billed invoice)

R 947.00 (unbilled invoice)

R 777.00 (One Month Sub)

Estimated Total = R 4374.47

Please find below the estimated early termination

Cell Phone Number: ***

Expiry date: 2016-12-02

Samsung S2 R4149.52 (device Value)/24 months x02 remaining months = R 345.79 (device Charge)

R 0.00 (billed invoice)

R 498.00 (unbilled invoice)

R 489.00 (One Month Sub)

Estimated Total = R 1332.79

After payment is made kindly contact us after 24 hours on 808 or *** to process cancellation

Payment should be made to the below account, prior to the cancellation of the contract.

Absa Bank

Account number: ***

Branch code: 632005

Branch: Sandton

Reference Number: contract cell phone number

Trust that the above is all in order.

Best regards,
Phindile Buthelezi
MTN Retentions

Reference Number: ***7

Kind Regards,

Alice van der Merwe