VVM Attorneys

<p>I had a MTN Contract and cancelled this contrac when the 24 months was over and migrated the Number in question to Pay as you go Pre Paid. in last year August</p> <p> </p> <p>i have asked when i cancelled this contract via a recorded Telephone Conversation with MTN if there is any outstanding fees and if they can send me proof of cancellation which apparently they could not they howerver assured me that i will not receive in problems with this account in future as it is paid in full and cancelled.</p> <p> </p> <p>for the past month VVM has phoned me and said my contract is in arears with R990-00 i have explained to them that this is now a pre paid number and the contract has been cancelled so there should not be an out standing amount to be paid. i have spoken to many different people at VVM giving the same story and everyone gave me their word that they would make notes on the system and resolve this matter as this number is pay as you go. how can you ow money on a pay as you go number i have loged tickets with mtn and they said they have forwarded my query to legal department and till this day i havent heard anything from MTN, VVM still calles me and this does not get resloved!!! when trying to phone customer care with regards to this apparent contract of mine it says that the number you are calling in regards with is on pre paid and it hangs up when trying the pre paid option on the customer care number it gives me all diferent options but no way to speak to a consultant.</p> <p> </p> <p>i am highly frustrated and annoyed at this and that no one is compitent enough to help me sort out this mess!!!!!!!!</p> <p> </p> <p>disgusted is an understatement.</p> <p> </p> <p>never in my life will i get another MTN contract i never experience anything like this with Vodacom or CELL C and i had a contract with all 3 service providers.</p> <p> </p> <p>the service is terible !!!!!!!</p>