sK
siegfried K
1 reviews | Active since Oct 2013
11 Jul 2015, 15:36
Voorafbetaalde lugtyd
MTN foon no ***.<br> <br> Na MTN op Hellopeter se aksie gereageer het en belowe het om x bedrag terug te sit op my foon, het daar na dae niks gebeur nie. Dit wys weereens dat dit n maatskappy is wat geen mens kan vertrou nie.Hulle het op fb<br> belowe om x bedrag terug te betaal. Sal beslis nie weer met hulle in ****rak gaan nie<br> <br> Beste groete<br> Siegfrid Kapp.
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MTN South Africa's replyOfficial
29 Jul 2015, 12:39Hello sieg.kapp,
We are truly sorry for the delay and for the inconvenience caused.
The initial request for your number to be credited with R30.00 airtime failed and we needed to re-submit the request, which we have done now.
The airtime amount of R30.00 has been credited and you should have received an SMS notification confirming this.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delay and for the inconvenience caused.
The initial request for your number to be credited with R30.00 airtime failed and we needed to re-submit the request, which we have done now.
The airtime amount of R30.00 has been credited and you should have received an SMS notification confirming this.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply29 Jul 2015, 12:39
Official
Hello sieg.kapp,
We are truly sorry for the delay and for the inconvenience caused.
The initial request for your number to be credited with R30.00 airtime failed and we needed to re-submit the request, which we have done now.
The airtime amount of R30.00 has been credited and you should have received an SMS notification confirming this.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delay and for the inconvenience caused.
The initial request for your number to be credited with R30.00 airtime failed and we needed to re-submit the request, which we have done now.
The airtime amount of R30.00 has been credited and you should have received an SMS notification confirming this.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,