TR
Tshegofatso R
1 reviews | Active since May 2014
03 Nov 2019, 22:15
Voicemail password
I cant access my voicemail. It keeps asking for my password which apparently it is the last 7 digits lf my cell number but it says my password is incorrect. Contacted mtn customer care multiple times and the issue is still not resolved.
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MTN South Africa's replyOfficial
06 Nov 2019, 14:11Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Voicemail password is normally the last 7 digits of the mobile number, if you struggle with this then you need to call 132 OR 120 from the device and listen to the voice prompts how to change the password.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Voicemail password is normally the last 7 digits of the mobile number, if you struggle with this then you need to call 132 OR 120 from the device and listen to the voice prompts how to change the password.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply06 Nov 2019, 14:11
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Voicemail password is normally the last 7 digits of the mobile number, if you struggle with this then you need to call 132 OR 120 from the device and listen to the voice prompts how to change the password.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Voicemail password is normally the last 7 digits of the mobile number, if you struggle with this then you need to call 132 OR 120 from the device and listen to the voice prompts how to change the password.
Kind Regards,
Alice van der Merwe
MTN
Best regards,