1 reviews | Active since Jul 2016
Voicemail not working
<p>My voicemail "dissappeared" for no particular reason. When I dial 100 it diverts to 112 and says I've reached MTN emergency assistance. Called 808 three times, they said they will refresh my line, the other operator apparently reactivated my voicemail, also been in to the store...still no voicemail, I am a long time client currently with 4 lines on my contract, this is the service I get! Pathetic!!</p>
Thank you for you post
Please accept our apologies for the inconvenience caused.
Please be advised that we contacted the number you provided on the review information section, however the person answering does not know anything about matter. Kindly provide us with the correct number so that we can attend the issue regarding the voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Nompumelelo
REQ: **********
Best regards,
Thank you for you post
Please accept our apologies for the inconvenience caused.
Please be advised that we contacted the number you provided on the review information section, however the person answering does not know anything about matter. Kindly provide us with the correct number so that we can attend the issue regarding the voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Nompumelelo
REQ: **********
Best regards,
I purposefully gave you the wrong number because I am no longer interested in your pathetic excuses - I've had enough of this amateur call centres, don't have time to waste, I will rather go without Voicemail, I have tried and I'm tired of hitting a brick wall!! I even requested in the branch, a note to be placed on the system to contact me(which has my correct number by the way) but NOBODY CALLED ME.....not surprised....
I purposefully gave you the wrong number because I am no longer interested in your pathetic excuses - I've had enough of this amateur call centres, don't have time to waste, I will rather go without Voicemail, I have tried and I'm tired of hitting a brick wall!! I even requested in the branch, a note to be placed on the system to contact me(which has my correct number by the way) but NOBODY CALLED ME.....not surprised....