Voicemail not working

Have not been able to access voicemail for 2 weeks now and it is the second time it has happened.<br> <br> I raised this more than a week ago, ref ***, and still no joy.<br> <br> When I dial voicemail I get message: \The number you have dialled is not available at present""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;586449;717256;11;2;0;1;0;0;2;15/02/23 15:21;204;3;15/02/23 13:26;15/02/23 11:57;No Feedback;8,51E+12;Shannon/Deon;***;Companies policies are not in accordance with the consumer protection act.<br> <br> I never received a refund on the faulty item I've returned.<br> <br> The companies representatives don't communicate with me. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;819872;748797;9;5;0;0;0;0;5;15/02/24 16:14;204;NULL;15/02/23 14:44;15/02/23 12:50;Good Service;***;Thami Sibu;***2;Excellent service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;338871;749028;36;5;0;1;0;0;5;15/03/16 10:49;204;NULL;15/02/24 9:22;15/02/24 7:25;More than just a moving company;6,31E+12;Sonja Hough;***;All I want to say is that if you need a company with empathy and efficiency this is the company to use. They were incredible in a very emotional and difficult situation. Thank you to all ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;757655;734;7;2;0;1;0;0;2;15/02/25 15:43;204;NULL;15/02/24 14:16;15/02/24 12:19;Still not resolved;***;;***;After my last complaint i received a call...great yipppeeeee!!!! did anything change? NOOOOO. Same thing happened yet again, money going into a safety bucket and black card holders qualify for 3 drinks only. I was told to play in the prive where everthing is free and that black card holders must get their hosts to sort out the drinks issues. IS MY HOST ON DUTY EVERYTIME I GO THERE??? Why must I be penalized because i refuse to play in an environment thats not pleasant? Am i not supposed to go and relax and have a laugh there??? I wonder what will happen if my money goes missing again and i dont report it but i contact the gambling board for them to see how our money is kept *******ly by Emperors what will happen. They hardly pay out anymore but is very quick to take the little bit you have left on your card. Is it not law for any casino to pay out a certain percentage??? Last time the machines did anything was in the beginning of January. Oh sorry I forgot they paid out one person over R400k on Sunday which made up for the rest of the time they did not pay out. Maybe the gambljng board can investigate. Loyal means nothing - so had enough of Emperors;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758644;754;14;2;0;1;0;0;2;15/02/25 10:54;204;NULL;15/02/25 9:19;15/02/25 7:30;giving me the run around!!!!;;;***;The airtime has been loaded on my pnh last year i called them they say that they can cancel as i need to wait six months well the six months is over and since the beginning of this year i have been calling was told by Monde the Supervisor that the six months will be over in feb i need to call from the end of Feb. I have been calling since 23/02/2015 no response when i call them they say that they tried calling i told them that my network is not working proply since they loaded the airtime on my pnh i gave them 3 nr that they can contact me on till today i have all the ref nr on the calls i made to them .Today 25/02/2015 spoke to Tshepo he said he will log a call again today .I DONT WANT THIS AIRTIME TO BE LOADED AGAIN THEN THEY GIVE ME A STORY OF ITS GOING TO BE SIX MONTHS AGAIN CAN SOMEONE PLEASE DEAL WITH MY PROBLEM JETS CALL CENTRE IS A BUNCH OF SHARKS. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;798047;33;1;5;0;1;0;0;5;15/02/25 12:53;204;NULL;15/02/25 11:23;15/02/25 9:29;FNB debits outstanding debt without authorisation;7,80E+12;Debits;***;I received an SMS for an amount of R4480 that has been deducted from my account. When I called the ***** department as my account is barely 6 month's old to complain that there is ***** in my account, I was told that this is forceful debit for my outstanding credit card from around 8 years ago and FNB is allowed to take anytime. I am so disappointed as I am now short to pay my accounts. I have been paying R500 every month without them even asking and still do this. This money was my groceries for the month. I have 3 kids including a 1 year old baby who I cannot feed this month thanks to FNB. I am not even safe to keep a bank account anymore and we should go back to keeping our money in the mattresses.<br> <br> I WANT MY MONEY BACK AND DEBIT LEGALLY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;242167;704024;25;5;0;1;0;0;5;15/02/26 9:39;204;NULL;15/02/26 8:09;15/02/26 6:15;California to Johannesburg in less than 2 days!;6,01E+11;;***;I have been using Fedex for all my imports and a recent order just confirmed why I will keep using them. <br> <br> On Monday evening I ordered a package from California, USA. In a couple of hours, the package was picked up by Fedex. The package was sent to Memphis TN and immediately shipped. When I woke up on Tuesday my package was on its way to SA. <br> <br> On Wednesday the package was in SA, it was cleared and in possession of Fedex. <br> <br> Thanks for your hard work and great service delivery!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;379306;529;9;5;0;1;0;0;5;15/02/26 10:00;204;NULL;15/02/26 8:32;15/02/26 6:36;Great service guys;***;Herbert Baloyi;+***3;Overall great service. I really messed him around and his attitude was fantastic.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;554846;28;1;2;0;1;0;0;2;15/02/26 11:04;204;NULL;15/02/26 9:37;15/02/26 7:40;My Credit Card account;8,31E+12;;***;Hi there, <br> <br> I need someone to explain to me why i have so many additional charges in my credit card statement - i have been charged random admin fees, and honestly the minimum amount is reasonably high compared to my partner who has the same credit limit as myself? Please assist...<br> <br> Thanks!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668007;28;1;5;0;1;0;0;5;15/02/27 11:10;204;NULL;15/02/27 9:41;15/02/27 7:46;Exceptional Service;8,91E+12;Ayesha Solomon ;***;Good Service needs to be rewarded.<br> <br> I have been with ABSA private banking for two weeks now and my banker Ayesha Solomon has been assisting me non-stop. She gives frequent feedback and replies to queries very quickly.<br> <br> Thank you for the service so far. I would differently recommend her to everyone I know.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;345355;793962;16;2;0;1;0;0;2;15/02/27 11:46;204;NULL;15/02/27 10:18;15/02/27 8:22;Trying to cancel ADSL;***;call centre;***;I am tryng to cancel ADSL but no luck with the call centre.<br> <br> Initially I tried to get the adsl installation complete but after a month I had no luck. I was being billed so decided to cancel. Still cant cancel.<br> <br> Help somebody;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;495231;353;5;2;0;1;0;0;2;15/02/27 15:57;204;NULL;15/02/27 14:21;15/02/27 12:33;Call in and you hear an automated voice no options;7,21E+12;Accounts;***;It has been such a frustrating experience for me today, each time I called in on *** or *** I hear the automated voice of a man telling me I have three options to make payment or service will be discontinued, eventually through my frustrations of waiting to hear other options to speak to an agent my service was discontinued! I am registered for compact and spoke to an agent on Monday afternoon to activate the North Indian channel for 5 days only to expire today being Friday the 27/02. I was also quoted by the agent who assisted me on Monday R 32.00 for the five day viewing plus the compact fee, which I paid R 333.00 not being in arrears. The automated voice kept stating that I was in arrears!! If only you know how frustrating this service is that you have when you call in!! I have heard numerous complaints about your billing errors from anyone to almost everyone but had to experience this for myself. I know you will not remove the automated system as you probably spent millions on something that does not work!!!<br> So I ask you to please fix my account and remove the North Indian bouquet as this was my initial request!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;248712;357;16;2;0;1;0;0;2;15/03/02 11:44;204;NULL;15/03/02 9:57;15/03/02 8:20;4 Weeks....no response ;***;;***;4 weeks ago I submitted a query on the Vodacom website via the 'Contact Us' section, option 'Email Us'. It states that 'You can email us anytime. We aim to get back to you within 24 hours'. I have not received any feedback to date, please can I be assisted urgently;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822557;61;22;2;0;1;0;0;2;15/03/04 12:41;204;NULL;15/03/02 11:16;15/03/02 9:17;Money-making *****;8,71E+12;Call centre agents;***;Ever since joining Discovery, I have had no joy. The only reason I am still with them is because my employer uses them for medical aid but I AM NOT A HAPPY client of discovery. I recently(21/10/2014) changed my medical option to Classic delta saver, I was provided with the link to do so by an onsite Discovery rep who assisted me in choosing the best option for me. Since February 2015, I have gotten nothing but medical bills that Discovery has declined to pay. And this is supposed to be a better options. They're just *****ing my money. How on earth can my savings be depleted in 1 month and how on EARTH CAN MY NEW OPTION NOT HAVE A MATERNITY BENEFIT WHEN THIS IS A STANDARD MINIMUM BENEFIT WITH ALL MEDICALS AIDS. I AM VERY DISSAPOINTED AND NOW THEY TELL ME I'VE SELECTED THE WRONG OPTION AND THAT IS WHY I HAVE TO PAY MY OWN BILLS. Not even willing to assist!!!. I know exactly what option I selected on your website and I expect this to be rectified. I will not be paying for these bills. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;526681;793962;16;2;0;1;0;0;2;15/03/03 13:24;204;NULL;15/03/03 11:58;15/03/03 10:00;WHO NEEDS MY MONEY?;SAMSUNGGALAXYTAB;Mpho;***;I completed an online application 6 weeks ago for a Samsung Tablet. I immediately received a call from a certain Mpho for what I was assuming would just be verification of my details. What it ended up being was me repeating myself and wasting time. The reason for online applications is to smoothen the entire process I would imagine. Anyway, I redid it. Everything was settled. Well, I thought it was...Up to this day I haven't received feedback and I'm still tablet less. When I checked up on the status of my order last week I was then told my application didn't reflect (whatever that means). I'm lost for words. Thanks a million Telkom Mobile!!! You evidently do not find my business necessary.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;97835;893260;16;2;0;1;0;0;2;15/03/10 14:53;204;NULL;15/03/04 13:21;15/03/04 11:29;MONEY LOST ON CONTRACT;6,01E+12;Various;***;I renewed my contract in December 2014, I was not told that any monies on my contract will be lost after 30 days. In February 2015 an amount of over R830 was just taken off my account, because I did not use it within 30 day, no-one at MTN mentioned that it will happen. I don't know you policies and procedures, unless your staff inform me, will I be able to have known about it.<br> <br> I phone 808 twice in February and left message, no one bothered to contact me. I went back to the Waterfront store on the 14 February 2015, where and assistant promised to sort it out and that the money will be deducted from my account. to date nothing happened. I went back on the 2nd March, where they were not very helpful.<br> <br> Today I received a call from the guy at MTN Waterfront, promising to pay the money back himself in instalments because he did not inform me correctly.<br> <br> How do you expect that we the man in the street take you serious, when you don't want to re-imburse me, but let your staff pay back because of a mistake they made. That should between you and your staff and not me and the staff member.<br> <br> I am totally disgusted.<br> <br> Your urgent advices would be appreciated.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;483973;357;16;2;0;1;0;0;2;15/03/06 15:26;204;NULL;15/03/05 12:57;15/03/05 12:02;Number DELETED & 5 days later still not active!!!;6,11E+12;Various;***;I cancelled my contract and gave 30 days notice. I requested IN WRITING that my number be converted to PREPAID once the 30 days notice was up as I want to port it to a new network. I received a written response from ROZARIO ENGELBRECHT (eService Team) confirming that this WILL BE DONE. Needless to say my number was DELETED from the network - exactly what I did not want! It is now 5 days later and my number has STILL not been reactivated. I was instructed to purchase a PREPAID SIM in order to get my number back, I did so, then was told by someone else this would not work and I would have to buy a CONTRACT SIM card. Morning of 4 Mar I received confirmation that my number had been reactivated - it is now LATER than 24 hours and my number is STILL not working! <br> 5 days without a number due to someone who is NOT COMPETENT and CANNOT follow through with a simple request! <br> I cannot perform my business normally as I cannot make or receive calls nor SMS's!<br> I cannot make EFT payments because the bank SMS's the OTP's to me and I can't get them!<br> I REFUSE to be inconvenienced by getting a new number - I have over 2000 business contacts!<br> I want my number back NOW! 5 days later is AN UTTER JOKE!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;824800;188;16;5;0;1;0;0;5;15/03/06 13:30;204;NULL;15/03/06 12:00;15/03/06 10:06;Outstanding Service;8,81E+12;Maropeng Motala;***;I had to pay double for a contract and only got one cellphone. I called in and put a complaint on Hello Peter. I got a call from Maropeng Motala and he said that he would go check up if the handset was returned. I got numerous calls from him stating that he is following up and that he is dealing with it. I just got the call that he sorted it out and that i will be reimbursed for the amount that was debited too much.<br> Consultants like Maropeng Motala makes it so easy that i will definitely recommend he is there are any problems you have. <br> Thank you for your great and awesome services. Hope your Manager or Supervisor see this<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;597371;747515;9;2;0;1;0;0;2;15/03/09 10:34;204;NULL;15/03/09 0:00;15/03/09 7:10;No service;BN806412;L.Chirisa;***;my phone got damaged physically & technically , now i send a claim for repairs and servicing to 24hour mobility of which my phone is insured with . It is 3rd week now since i send my claim , i provided all the papers they need but they are not responding . Every month they take their insurance money from me , now a problem rises they are no longer interested . help me please;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;799791;793934;20;2;0;1;0;0;2;15/03/10 14:56;204;NULL;15/03/10 13:26;15/03/10 11:32;Disgusting food;7,01E+12;manager;***;I telephonically ordered 4 bang bang sliders and it was not fresh at all. the buns was stale and the meat inside was old even the hot wings were not fresh. This is waste of my money cause i ended up not eating my food throwing it away.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;197497;807;14;2;0;1;0;0;2;15/03/13 15:59;204;NULL;15/03/10 14:23;15/03/10 12:35;Security bad Attitude;;Security and Supervisor;***;I am so furious with the female security at the Game store in Benoni, when I walked in with my Man's bag today she asked me what's in the bag I told her my private belongins then asked her why is she asking she said I must walk in she will search the bag on my way out. I walked in decided not to buy anything because I wanted to see if she searched all female bags, to my surprise no she didn't I went on to ask for a store manager who was not around I was given a floor manager who was by the door I then asked him do they search all bags male and female bags going and out he said yes. I asked him to look by the door where a guy was walking out with his addidas bag not even touched not to mention the ladies walking freely out the store. The guy brushed me off and said he will deal with it I could see I was irritating him with my SMALL enquiry.I have been shopping at game for years and this has never happened WALL MART if you coming here to bring nonsense you can go back home we were doing fine without you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826477;1233;21;2;0;1;0;0;2;15/03/12 11:04;204;NULL;15/03/11 9:31;15/03/11 7:40;poor service;***;;***;I want to cancel my investment policy with metropolitan because every month you tell me you didn't receive any payment whereas every month you deduct 200. I wanna cancel with immediate effect. am not happy with your service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826723;25;1;2;0;1;0;0;2;15/03/13 16:45;204;NULL;15/03/11 14:33;15/03/11 13:21;Poor service;8,21E+12;;***;I am a consumer that like so many others went through a bad patch and was unable to meet the requirements of paying off a loan from Nedbank. A judgement was placed against my name with the credit bureau's as is standard protocol in these cases. <br> None of the above came as any surprise to me as it was standard practice and the circumstances were partly of my own making.<br> However, I worked myself into a position where I could pay back what I owed to Nedbank and a fortunate implementation of credit amnesty meant that I would fast become financially stable again.<br> What I did not foresee is that once I paid up my outstanding balance for the loan, Nedbank would see fit not to submit any further information to the credit bureau's. I have tried on numerous occasions to have this information updated and have been assured every time that I have contacted Nedbank that this would be reflected on the credit bureau's within 3 to 7 days.<br> This process started in August 2014 and is still to date not resolved.<br> I would once have recommended Nedbank over any other financial institution but have sadly lost all respect for the institution.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;649833;722;15;2;0;1;0;0;2;15/03/11 16:45;204;NULL;15/03/11 15:15;15/03/11 13:21;Wrong order and burnt chicken ;;Manager ;***;Nandos Sandton City has an useless and unhelpful manager, I ordered 4 1/4 chicken legs in mild and lemon and herb. They first got the order absolutely wrong and when I called to them the manager was unhelpful and made as if its my fault things went wrong, they sent a driver to deliver the wrong items and when we opened them they were burnt and disgusting, so I wasted R190 of my money with Sandton City. I didn't even them back the 2nd time round because of the unhelpful service received. This is unacceptable and I will never order again and I will ensure everybody at Discovery Health Sandton knows this and never orders from them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;717831;203;9;5;0;1;0;0;5;15/03/12 10:05;204;NULL;15/03/12 8:16;15/03/12 6:41;Frown turned upside down ;8,71E+12;Devendrie James;***;After being involved in an accident Devendrie James a Claim Consultant for DialDirect was extremely helpful in capturing the claim and processing it. I had a couple of queries and issues regarding my excess on the vehicle and at times I was quite rude.<br> Devendrie remained calm and courteous throughout the process and truly went the extra mile to help me. <br> <br> I did speak to a couple other consultants from different departments none of them being as competent and on the ball as her.<br> <br> I am truly happy with the service I recieved from DialDirect and their radd claims consultant Devendrie James!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;662163;688332;9;2;0;1;0;0;2;15/03/12 11:57;204;NULL;15/03/12 10:23;15/03/12 8:33;SWAK KOMMUNIKASIE;6,10E+12;customer services;***;Op1 Des 14 kry ek e-mail bevestiging van begrafnis polis wat ek ten enige tyd kan kanselleer volgens ****rak,op 15 Jan 15 stuur ek 'n e-mail aan FNB om te bevestig ek wil die polis summier kanselleer,die 11 Feb gaan die aftrek order deur!!!!op 3,6 en 11 Feb 15 stuur ek weereens e-mails om die polis te stop, wragtig, vanoggend kry ek weer e-mail die polis is weer deur!!!Nou wat die dinges help dit mens stuur e-mail korrespondensie en FNB ignoreer dit TOTAL!!!ek is in besit van die e-mails terug van FNB waarin elke keer gese word 'n konsultant sal met my in ****ak kom!!!Nou het el al 2 x maal betaal vir 'n produk wat ek nie meer wil he nie!!!!watse kliente diens is dit????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792897;357;16;2;0;1;0;0;2;15/03/12 14:35;204;NULL;15/03/12 12:54;15/03/12 11:11;Vodacom you *****;8,71E+12;;***;I purchases the Smart L contract from Vodacom only to realize the MASSIVE bill i get at the end of the month. (For hardly any data) I then asked them to cap my data to reduce costs. They agreed and we went ahead. However my phone cuts off on the 12th of every month and i still receive the same bill at the end of the month! Which is over R1000! What is the point??<br> <br> I receive a monthly invoice with items on that invoice that i am unsure of,,when asking what these extra costs are , of course no response.<br> <br> My contract ends this April and i will be more smart this time as to not purchase the Smart L contract - actually to not purchase any contract with Vodacom ever again. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827468;688455;22;5;0;1;0;0;5;15/03/13 12:31;204;NULL;15/03/13 11:02;15/03/13 9:07;Great service;***;Patrick Buhlungu;***;I havent had such great service in a very long time.<br> <br> Thank you Patric;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827627;793962;16;2;1;1;5;3;5;15/03/13 16:10;204;2;15/03/13 14:44;15/03/13 12:46;ADSL Line not working for a week - no reaction.;1;;***;Hi there,<br> tried to get any reaction on a not working ADSL line (line and internet service via Telkom). After hours of waiting for the friendly Telkom consultant, some escalation numbers which does not change anything I get only the feedback that I have to wait (hope and pray).<br> I'm fairly new in SA but is that really the way how service in this country works?<br> What can do to get progress in that issue (177CTK070315)?<br> Kind regards<br> Jens;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;204717;357;16;2;0;1;0;0;2;15/03/16 11:56;204;NULL;15/03/16 10:28;15/03/16 8:32;Quick to ask for Money, take forever to pay it out;8,41E+12;;***;I have been waiting two weeks for Vodacom to pay me back. The issue originaly came when I deposited money to bring my account up to speed but then they also debited the amount. I asked them (close to two weeks ago) if they could pay it back into my bank account...they paid it into my vodacom account (and never followed up).<br> <br> I had to call again and ask them to pay it into my bank account, they asked for a POP (which I sent) and a week later I had to call AGAIN and now they asked me for the POP again. PLEASE can I just get my money, I have bills to pay and this process is getting ridiculous.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;681906;707890;13;2;0;1;0;0;2;15/03/17 16:50;204;NULL;15/03/16 15:17;15/03/16 13:26;No response and delay on repair bad servive;Quote No 72;Manager and customer service;***;I have booked my car for repair, as per their staff they mentioned the job will be done in 2 - 3 working days.<br> And they mentioned the job card system will send a sms when the approximate delivery date, i was waiting 8 days and no message and no call from their branch.<br> <br> <br> I never see such bad service like this responsible company.<br> <br> Last week friday i spoke to the manager and he guaranteed he will contact me on monday for updates, i never received any call from the manager.<br> <br> Very bad service and bad communication.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827427;140;14;5;0;1;0;0;5;15/03/19 13:55;204;NULL;15/03/19 12:28;15/03/19 10:31;JUNGLE YUM JUICE IS THE BEST;8,31E+12;Buyer;***;JUNGLE YUM JUICE IS THE BEST, THANKS FOR STOCKING THIS!!! ITS CHEAP AND TASTES LIKE SODA COOLDRINK, JUST WITHOUT THE GAS, BUT IS DELICIOUS!!!<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830388;704391;9;5;0;1;0;0;5;15/03/23 13:04;204;NULL;15/03/20 11:26;15/03/20 9:40;received a great service from David ;***;david nkotsi;***;i was looking for a better price and he helped me alot I really appreciated that. he went a extra mile to help me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;797544;893260;16;2;0;1;0;0;2;15/03/24 13:11;204;NULL;15/03/20 11:40;15/03/20 9:47;hopeless!!!!!!;A***;mtn;***;I have been trying to get hold of someone, anyone at the so called customer care help line. I am on hold for hours at a time and if not then I get cut off. whats happening at these call centres, mainly 808 mtn sp, useless. Today its going to be day 2, just to talk to someone for help. I'M GETTING FRUSTRATED!!!!!! PLZ HELP;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830539;720640;14;2;0;1;0;0;2;15/03/22 16:45;204;4;15/03/20 15:04;15/03/20 13:21;NO Cash to reimburse !!;8,01E+12;Management;***;On Monday evening I went to Sandton City Donna Claire to return an item. I had bought this blouse on Saturday, put it on, on Sunday to find a whole in the garment. I paid R500 for the item. I arrived at about 5.45pm, the store closes at 7pm, only to have them tell me that they have no cash to reimburse me with. I think it is absolutely unacceptable. How can the store not have cash??? Yes everyone apologised but that doesn't help me. I now have to drive there again and waste more time and petrol. I complained the following day and since then the operations manager, Gail has phoned to apologise but again said it is something that happens especially depending on the time of day you go. She has said they will have my money there tomorrow but I would like to know who is going to pay for my petrol and time wasted? There is obviously no GOOD reason why they didn't have cash in their store. Isn't it typical they are always willing and available to take your money but unable to pay out when necessary. Personally I feel they should come and collect the item and reimburse me.... as if that would happen!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;330765;28;1;2;0;1;0;0;2;15/03/23 12:44;204;NULL;15/03/23 0:00;15/03/23 9:20;Poor service;5,61E+12;Richard;***;Someone bumped into my stationary car and my car had to be towed . After reporting the matter to the police I phone ABSA i direct and they towed the vehicle. The case was allocated to Richard who requested documents showing I had been insured in the past. I supp**** him with such, excluding the car inspection documents which was done in 2012 which I could not find. The courtesy car which was given to me was due on Saturday 21 March but I couldnt hand it over as the dealership closed early because of the public holiday. I phoned him today and he didnt even check the documents I sent him. It is over an hour I talked to him to check them and he still hasnt come back to me. Please help;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;190251;786077;9;2;0;1;0;0;2;15/03/24 14:17;204;NULL;15/03/24 12:37;15/03/24 10:53;Never will I use this supplier again;6,50E+12;Anyone;***;I submitted a claim for a ****** phone on 18/3/2015. Heard nothing, so followed up on 20/3/2015. Followed up again on 23/3/2015 and again today. Every time I was promised a call back and I also insisted that a manager calls me as I was unhappy with their settlement terms. STILL WAITING;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;831673;893260;16;2;0;1;0;0;2;15/04/07 12:30;204;NULL;15/03/25 10:58;15/03/25 9:06;GB EXPIRES;6,21E+12;several;***;FROM 28/11/2014 MY DAUGHTER BUYS GB - BUY ONE (EXPIRES 60 DAYS) GET ONE FREE (EXPIRES 30 DAYS) AFTER 2 TO 10 DAYS BOTH EXPIRES. NOBODY AT MTN CAN ASSIST HER - ONE SAYS SYSTEM ERROR AND ANOTHER PERSON SAYS SHE WILL GET ONE MONTH FREE SUBSCRIPTION. NOTHING HAPPENS HER NO IS *** (NATASHA WESSELS);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;561235;793962;16;2;0;1;0;0;2;15/03/25 16:10;204;NULL;15/03/25 14:35;15/03/25 12:46;Unspeakably poor service;6,51E+12;;***;At the end of January 2015 I placed an order for the Telkom DSTV explora deal at R899 a month. I was told that it would be delivered in 7 to 10 working days. On the 5th of February I received a call from a woman asking if I had noticed that my internet speed had been upgraded and I confirmed that I had. When the dstv explora wasn't delivered within the specified time frame I made the first of numerous calls to Telkom and was given the first of many reference numbers. On the 10th of February I received my first bill on the new 24 month contract even though I had as yet not received any of the promised items. Once again I made a call and received a reference number. This has been going on for two months now and yesterday(24 March) a courier eventually delivered the modem and wifi extender that had been promised as part of the package but still no dstv explora was forthcoming. When I phoned yesterday I was told that it had been packaged separately. Today I called again as the tracking number I had been given was incorrect and I was given yet another reference number and told that there was no record of me ordering a dstv explora. Telkom has ignored all my escalation requests.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;511656;648;14;5;0;1;0;0;5;15/03/26 16:36;204;NULL;15/03/26 15:03;15/03/26 13:12;Went out of her way to help me;7,80E+12;Khumbuza;***;A product I really wanted, was sold out. Khumbuza, who is far along in her pregnancy, ran to the office to check for more stock. None there. She then called two other branches for me. One said they would call. They unfortunately did not get back to me. The next day (yesterday) I called her, she then ordered it from another store, and said I could collect it today. This morning she called to say it has arrived. Thank you Khumbuza. I do appreciate your friendliness and great service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833348;837526;4;2;0;1;0;0;2;15/03/27 13:04;204;NULL;15/03/07 11:26;15/03/27 9:40;Twisp box of coils;5,81E+12;Dont know name;***;I bought a box of coils for my Twisp electronic cigarette from a garage and when I inserted them into my cigarette they were of an inferior quality, they immediately tasted burnt.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833708;793962;16;2;0;1;0;0;2;15/03/28 15:46;204;NULL;15/03/03 14:13;15/03/28 12:22;Breach of Contrac and Unhappy service;8,51E+12;;***;My name is Amiena Jenkins, I have three (3) contracts with Telkom 8ta, which I was quite happy with until a few months ago, other than the usual issue of network problem <br> I overlooked that because I mainly took up the contracts for the free Telkom to Telkom calls, Where with the job I'm working I hardly get to see my little boy I could at least video call him <br> As much as I liked, after 1year into my first (1st) contract, I received a sms stating that the Free Telkom to Telkom has come to an end, I immediately went to the store to Query this <br> As I felt that it was False Selling, the manager of the Franchise store in Kenilworth centre sent me to what she called the (Mother) store around the corner, at that time I was Highly Upset stormed out the store<br> my husband stayed behind to resolve the issue, at the time I had some money and was going to pay up all three (3) contracts but I never felt that I was liable all the fees that would be added.<br> I have never had any Cell phone contracts before as I never thought I would fall for any of this marketing, However I took the chance with Telkom because you are the countries renowned service provider for Landlines <br> for decades.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;43225;23;1;2;0;1;0;0;2;15/04/01 8:53;204;NULL;15/03/30 7:23;15/03/30 5:29;Paying for no service delivery;8,01E+12;;***;I posted a complaint on hellopeter 5/5/2014.Almost a year later and standard bank did not even bother coming back to me.Like i said in previous complaint.Is this now the service im paying for? The best i got is about 5 sms'es in one years time to say that someone from standard bank will be contacting me about my complaint but that did not even happen. Standard banks plumber that contracts for them contacted me in October 2014 to tell me they had to change the pipes on geyser otherwise if something happens to geyser the insurance would not replace geyser. They came out and saw they needed someone to lift the roof like last time THEY replaced the geyser.They said they would contact standard bank and will be back that same week.We going for 6 months now and still nothing. Looks like i have to take my homeloan to someone that actually wants to help me and where im not going to waste my money paying for no service delivery. I also complaint about the wood behind my gutters and std bank sent someone to take photos and would have come back to me to tell me if std bank would replace it or not and if not why.Still waiting. Cant c why they wont replace it.Why do i have insurance for?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;323788;1004;13;2;0;1;0;0;2;15/03/30 11:15;204;NULL;15/03/30 9:15;15/03/30 7:51;Arrogant Sales consultant ;;Basie;***;I've never in my life, in pursuing a new vehicle come across a sales person yelling at me I shouldn't tell him how to do his job. <br> <br> What are the chances of me buying a vehicle from you or your company now or ever...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;560940;1054;14;2;0;1;0;0;2;15/03/30 11:23;204;NULL;15/03/30 9:47;15/03/30 7:59;unproffesional conduct by managers at Makro store ;;Managers ;***;It was a disgusting and embarrassing day for me on 24/03/2015.I went to the store to purchase a few items that was needed and came across a good special while walking through the store of Shield Ultimate wash and shine kit of which a promotion sign of R79.00 was placed on it. I got to the till to pay for the items and the item scanned for a different price, the teller who was helpful asked the packer Mr Mkhuseli to please go with me and bring the price tag and see if the item was R79.00, I proceeded with the packer Mr Mkhuseli to the items we found the price being R79.00 and he came back to the teller and informed her that the price advertised was R79.00.she then approached the floor manager Anirah who came with the stinking attitude sad to say and refused to give me the item, I agreed and asked to speak to her head manager and a gentlemen by the name of Roshan arrived, he informed me that the item could not be given to me as the bar code showed that it was marked R169 of which left me so confused as there was no other price there.Here comes the major problem how could managers make a customer like a **** and go and put a price while i was at the till for R169.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;412824;722;15;2;0;1;0;0;2;15/03/30 11:38;204;NULL;15/03/30 10:02;15/03/30 8:14;Don't believe them anymore!!!;6,71E+12;;***;When a company responds to an issue that happened in one of their stores and promises to make good I am generally very impressed but when a company responds with false promises which basically equate to lies in an attempt to keep you quite, I get seriously annoyed. Nando's appears to have this approach to dealing with complaints as nothing they promised in an attempt to resolve the issue has materialised as yet, and it is now months down the line since the incident occurred so now, to say the least, I don't believe they are able to deliver on their word!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;834012;359;20;2;0;1;0;0;2;15/03/30 12:12;204;NULL;15/03/30 10:41;15/03/30 8:48;Rude cashier at Wynberg main road;Nandi;Thenjiwe;***;The first cashier did not have change as i was paying with a R100 note. She then asked for smaller amount if i have. I told her i dont. She then went to the next Cashier (Thenjiwe) and asked that she assists me and said that she does not understand why I pay with a R100 note. Thenjiwe then assisted me while conversing with another KFC employee. She then asked if i have a R2 to donate and did not even explain what its for. I told her no. She then giggled and made rude remarks and further said she wished she had never assisted me. I then asked if she hated her job because she is rude. She then carried on and shouted over the counter and every customer heard until i left the store. Im not sure their staff are trained properley but that was bad customer service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;834022;357;16;2;0;1;0;0;2;15/04/04 12:20;204;NULL;15/03/30 10:51;15/03/30 8:56;DEBIT ORDER ON WRONG DATE;***;ACCOUNTS DEPT;***;I have specifically requested that my debit order runs on the 1st of every month as this is when my salary gets paid into my account but Vodacom decided that the 10th of every moth suits them better. if someone made a mistake, i would understand but i do not get any joy whatsoever, i am not reaching accounts department after holding more than 15 minutes at a time, i have also requested that Vodacom contact me (through an option provided on their website) but to no avail. <br> <br> I urgently need my debit order date to be rectified.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;834240;793962;16;2;0;1;0;0;2;15/03/30 16:29;204;NULL;15/03/30 14:58;15/03/30 13:05;ADLS constantly NOT working;***;;***;Today, for the umpteenth time my Telkom line has gone dead, also no Internet as the ADSL is also not working. This is constantly happening, with the last time not a month ago. The last time my line was \down\"" for more than 6 weeks. <br> Please assist if possible"""