Voicemail activation after upgrade
<p>I was so pleased with the service received at mtn Rosebank last week regarding my upgrade only to be bitterly disappointed and frustrated afterwards with the automatic activation of voicemail on my number following this upgrade. I previously disabled this service because I cannot stand it, but now when I try to disable it on my phone settings it says my provider does not allow it. I have called in and asked for it to be disabled and they tell me it's done but it's not. I have emailed the person to to helped with the upgrade and she says it's done but it's not. WHAT DO I HAVE TO DO TO DISABLE VOICEMAIL???!!! </p>
Good day Hazel Holly,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have requested for the voicemail to be deactivated on our live system. Kindly provide us with between 2 to 24 hours for the request to go through.
Kind regards,
Ishie.
Good day Hazel Holly,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have requested for the voicemail to be deactivated on our live system. Kindly provide us with between 2 to 24 hours for the request to go through.
Kind regards,
Ishie.