Voice Mail not working ref ***0

Hi<br> <br> I am posting this comment as it is the only way we can get a manager to assist.<br> <br> 1. No one in the contact centre is willing to take ownership and we are being shunted from pillar to post. After calling in numerous times to get my wife's voice mail resolved we are still no closer to having this fixed.<br> <br> 2. I then emailed on her behalf and received an email with my name in lower case. I now received an email referring us back to the contact centre addressed to Sifiso. <br> <br> Please can the matter of her voice mail be resolved for as a matter of urgency! I have entered her details below.<br> <br> Thanks<br> <br> Trevor