1 reviews | Active since Sept 2015
Vodacom wins at Cape Town Film Studios
Cape Town Film Studios has been in operation for 6 years, and the base for the Black Sails TV series for the last 3 years - the 4th season commences now. Average crew size during production is 500+ people. MTN coverage has decreased since season 1, and despite numerous requests from the Landlord, and tenants, for better coverage, it continues to worsen. According to various MTN responses, nothing can be done any time soon. On the other hand, Vodacom arrived with large permanent on-site boosters mid-way through season 3, which dramatically improved voice and data coverage. As a result, all the tenant rental phones (50 - 60) are Vodacom. Two things are certain: 1) Current tenants will advise future tenants that the best voice and data network at the Cape Town Film Studios is Vodacom - by a country mile. 2) More than a few current tenants have either switched, or are switching, to Vodacom. MTN hasn't responded to my online complaint through their system, lodged a month ago - no surprise there because we have had the same lack of response to our coverage complaint at home in Observatory. Many thanks to Vodacom for spotting this coverage no-brainer at the film hub of the WC
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the complaint regarding the coverage problem in your area to our coverage Manager to assist you. He will be in the office on the 28-9-2015 and will escalate this to be contacted.
Kind Regards,
Alice van der Merwe
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Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the complaint regarding the coverage problem in your area to our coverage Manager to assist you. He will be in the office on the 28-9-2015 and will escalate this to be contacted.
Kind Regards,
Alice van der Merwe
***
