Vodacom handing accounts over on MTN behalf

Dear MTN, Please note that I received a second letter of demand from your debt collectors, I provided proof, I am a customer of MTN please resolve this matter My accounts are all in credit and now the letter state Vodacom is involed.

Dear Sir/Madam

Account Number: N*** / Our ***

RE: National Credit Act / Your Vodacom Account

Outstanding Balance Owing: R6026,54 We act on behalf of MTN (‘our Client’).

You are in breach of the terms and conditions on your MTN contract (the ‘Agreement’) in that you have failed to pay as per contractual obligation and full balance is therefore due and payable immediately. You have been in breach for at least 60 business days since this account was handed over by Vodacom to HP Attorneys.

To rectify this situation, you must pay within 10 days of receiving this letter and avoid pending possible legal action which may result in summons, judgement and attachment of your assets to recover outstanding balance plus legal cost incurred. We strongly advise you to contact us to reach a suitable payment arrangement. Attachment will evoke Sheriff’s office to conduct sale of your assets to recover full balance owed to our client.

We therefore strongly urge you:

Pay the full amount owing due within 10 days from the date of this letter; OR Contact us to make a firm arrangement for the repayment on the amount owing in monthly instalments.

How to contact us:

Office number: *** WhatsApp: *** or click here eMail: ***

We recommend that you act on this notice as a matter of extreme urgency. If you have any additional queries regarding this matter, please do not hesitate to contact our offices. Please make a direct payment using below account details or contact us for a suitable arrangement, that is affordable to your budget

Account Holder: Hammond Pole Majola Bank: ABSA Account Number: *** Branch Code: 632005 Use ***

We also give you notice, in terms of Regulation 19(4) of the regulations under the National Credit Act 34 of 2005 (NCA), of our intention to supply adverse information in respect of your default and in respect of the total outstanding amount to a credit bureau upon expiry of 20 business days from the date of delivery of this notice.

In terms of the NCA adverse information includes:

“classification of consumer behaviour, including classifications such as 'delinquent', 'default', ‘slow paying', absconded' or 'not contactable”'; and “classifications related to enforcement action, taken by the credit provider, including classifications such as 'handed over for collection or recovery', 'legal action', or 'write-off'”. You may refer this matter to a debt counsellor, alternative dispute resolution agent, consumer court or Ombud with jurisdiction, with the intent that any dispute may be resolved under the credit agreement or develop and agree on a plan to bring the payments under the credit agreement up to date.

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