VIOLATION OF THE NEW NCA OF MARCH 2013

Hope this email finds you well.<br> <br> I have posted a complain on Hello Peter regarding your putrid services and the fact that I was never informed about the account being handed over FOR AN AMOUNT OF R9000. The only time that I was notified regarding the Handed Over status was when I received a call from NBA. By law you were supposed to inform me that I will be handed over if I do not make payment arrangements or make payment. I was not given the option to settle my debt with you instead I was just handed over. THIS IS A VIOLATION OF THE NEW NCA OF MARCH 2013.<br> <br> I am currently paying a R1000 per month and I am being held liable for legal fees and costs incurred which I am not liable f<br> <br> PLEASE GET ONE OF YOUR SENIOR MANAGEMENT GIVE ME A CALL AS I AM CURRENTLY LODGING A COMPLAINT WITH THE NATIONAL CONSUMER COMMISION.<br> <br> Received a statement of my account from MTN through NBA attorneys and I was in arrears for R1193.07 in 13/12/2014. How is this possible. I AM AWAITING YOUR CALL ASAP.