Violation of Protection of Personal Information Act 4 of 2013

I was contacted by one of your sales people today. I told the lady I was not interested and to please take my name and number off your calling list. She then informed me that is not possible and continued to try and sell me one of your products. I then tried to explain to her that it is against the law (Protection of Personal Information Act 4 of 2013) to continue to use my personal information after have explicitly stated that they are not allowed to use my data. She got irritated with me and said that it was impossible to remove me from the list as my information was in the database. I then got irritated and told her that they are not allowed to use my information or phone me again. She then hung up the phone.

This is not the first time that I have received unsolicited calls from MTN. I have never had an MTN contract or even pre-paid and I have never given my information to MTN. I realize that you most likely bought my information from a third-party, which unfortunately is not *******. However, once I have withdrawn/refused consent for the use of my personal data to contact me, you MUST, by law, refrain from using my personal information immediately. The number that contacted me was: ***. The call occurred at 16:26.

So, stop calling me and remove all my information from your database. If not, I will lay a complaint with the Information Regulator.