1 reviews | Active since Jul 2015
Victim of impersonation account
To whom it may concern.<br> <br> As far back as August I had my MTN contract account upgraded in my name which I did not authorize. It was then treated as a victim of impersonation case I believe and my account has since been then rectified. I consulted South African ***** Prevention Services so as to flag my ID as I have since discovered more accounts opened in my name during the month of August. SAFPS gave me the number to call MTN on ***) so as to obtain a letter from the company where I have been a victim of ***** or where the ***** attempt was made. The phone went unanswered.<br> <br> So I would please like for MTN to refer me to a relevant person I can talk to so as to obtain such a letter to submit to SAFPS and get my name cleared as this has greatly affected my credit score.<br> Thank you.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our ***** department on ***. The reference for the upgrade ***** investigation REQ:*** .
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our ***** department on ***. The reference for the upgrade ***** investigation REQ:*** .
Kind Regards,
Alice van der Merwe
***
