1 reviews | Active since Jun 2016
Victim of Identity Theft
<p>I am a victim of Identity theft. A MTN account was app**** for with my details, but it wasn't me. I reported this to MTN. I was told this matter would be investigated and the account will be blocked. Also that they will give me feedback. i have not yet had feedback, MTN is still allowing this ********* to run up the bill. This account needs to be stopped and cancelled. How was it possible for them to get an account with my details? Did MTN follow the correct RICA?</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********