JM
Jody M
1 reviews | Active since Mar 2010
01 Dec 2015, 08:37
Vetting department - Useless
Tried getting 7 R90 lines for my staff - Our company has been around for 35 years and the vetting department will not approve the lines without a 3 month bank statement. Their requirements that are online require a 3 month bank statement OR a cancelled cheque. This has been given to them along with all the other documents required. I have even offered to pay for 6 months of the contracts upfront if they were worried we were a credit risk. I have been thrown from pillar to post with no joy. Well done EMPTY - N. Another feather in your cap.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
05 Dec 2015, 12:07Hello tigerzn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been referred to our vetting department for your urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been referred to our vetting department for your urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply05 Dec 2015, 12:07
Official
Hello tigerzn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been referred to our vetting department for your urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been referred to our vetting department for your urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
