MM
Motlalepule M
1 reviews | Active since Mar 2013
03 Nov 2015, 20:11
Very Very Rude
I called 808 to find out why when loading a 1G data bundle the free 1G expires within 30 days and not 60 days as before, and find out when it changed. He spoke to me like I'm a child or someone who is slow in catching things, then he just got plain rude. On top of that I have a problem with sending / receiving MMS on a Samsung Note 4. My contract is only a month old and I've had countless problems.
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Replies (1)
MTN South Africa's replyOfficial
04 Nov 2015, 10:06Hello Motlale0526,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant person for further assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant person for further assistance.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply04 Nov 2015, 10:06
Official
Hello Motlale0526,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant person for further assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant person for further assistance.
Regards
Nompumelelo
REQ:***