1 reviews | Active since Dec 2019
VERY VERY POOR SERVICE; WHY SHOULD SOUTH AFRICANS SUPPORT YOU??
To day I was shocked to my core a the arrogance and lack of care that MTN has. The general idea i get is we are MTN and things work our way. I have been requesting a bank change for some 5 months, guess what MTN cant get it wright. I phoned MTN and spoke with Lisel Morris-Adams who had a host of demands, and for my troubles of been honest my line was cut off. The guy at the call center by the name of Patrick was absolutely amazing thank you thank you Patrick. This poor man tried to get the accounts manager to phone me and the customer care manager. These guy seam to echo the very poor service that MTN practices. All I'd like to say to MTN shame on you, it looks like your 2020 is not going to be a good one , clearly your customers do not come first. I held on to day to talk to these two managers for more than 45 minutes over 6 phone calls. Id like to see if one of have the guts to phone me. Shaun Gilbert ***
