CN
Charl N

1 reviews | Active since Nov 2016

25 Nov 2016, 07:13

Very very poor service

<p>Been waiting for my upgrade phone for more than 2 weeks and when I phone the only answer they give is "there is no stock and they don't know when they will get the phone".</p> <p>They don't even do any effort to find out where the phone is or when it will arrive.</p> <p>The Lady Manager there has no phone manners and is very rude when talking to you.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Nov 2016, 20:06
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant management team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
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