Very Very Poor and Unproffesional ServiceResponse

I logged call earlier this year for my fax service not working on my cellphone ***???. After several unsuccessful attempts, no one at mtn support were able to assist. call ***.<br> <br> Rashani Govender [Email Removed] got involved on the 23rd March 2015 and promised to assist and followup. She arranged the outsourced tech called Themba (skype contact thembagp) who was not very helpful ... in fact he did not now how the system worked. He was liaising with me for a while then stopped responding when he could not solve the problem.<br> <br> I tried getting a response from Rashani again several times but got NO RESPONSE from her at all.<br> <br> Shocking that MTN advertises a service butt unable to support it ...in fact some staff don't even know that it exists