Very very bad service from MTN

<p>I have a contract with MTN since 2011, this year around june i lost my job and i was unable to pay my contract as a results my number was suspended and handed over to legal department, i got a job now i called 808 to make payment arragments i was told that they will send am email and with 48 hours they will ge back to me REF NUMBER: ********** 98, till toay still waiting i called again i was given this number ********** 233, ********** 311, ********** 351 and ********** 000 still nothing the number just rings i even spoke to the team leader UTLAKILE he couldnt assist as well, all i want to do is to make payment arragements how difficult is that? i called in today again i was given another ref number : ********** 90 how long should i wait , who can i speak to those are the Question i have been asking the agents but no one can assist, my old number is ********** 447 and the new number i can be contacted on is ********** 999,I need my number back please CAN SOMEONE WHO KNOWS HIS/HER JOB CALLS ME ASAP.</p>