Very Unprofessional.

I had an MTN account, the account was in arrears for long period, finally sorted out my finances and paid MTN as well as the Debt collector that my account was handed over too, as of today. The account is paid up. I sent several emails to MTN consumer service, MTN Legal and Complaints to no response. I have been on calls several time with consultants who sent me from pillar to post, with consultants who hang up calls when they do not have answers, to those who give you answers so that you can hang up. The last call I spent more that 45 Minutes I requested the consultant to send me an email confirming what she is saying so that I can have references in writing provided her with my email address , she told me to hold and after 10 minutes. I was told by an automatic voice that I cannot leave a message for Shanna Rlamsny and that was the end of the call. MTN can you please update my status with the credit bureau, with the same attitude that you used to inform them that I was not paying on time alternatively provided me with a paid up letter to send to the bureau.