Very unhappy customer

I opened an MTN account for a data SIM ONLY, the first month the correct amount was deducted from my bank account. The second month I was being billed for a cellphone Samsung A52 upgrade and Micration Fee of R190. As I never asked or received this device, I went to an MTN Store in Robertson and that is when we saw tgat I have received an recycled number, and the lady whose nhmber it belonged to upgraded her cellphone but now I am being billed for it. Not only am I paying for the cellphone, she is also receiving my monthly data. As I have already phoned MTN on 135 now for the 6th time, the only thing they tell me is they wil credit my money, and resolve the issue regarding my data I do not receive but pay for, but obviously my money has not been credited, and in the mean while I must go buy extra data because another lady is using mine. No one can give me an answer, and if I can put it lightly, I am getting fed up with this service.

Not only is MTN *****ing ny money, they are also refusing to refund my money or let me change the number.

To top it all of, I received the recycled number of a lady that is blacklisted at many places, every day I am being called and threitened, even if I explain that it is an recycled number, they do not believe me.

If I could give MTN an -5 stars for their service, I would.