Very unhappy client

I have a cellphone contract with MTN but last month I failed to pay my account on the due date resulting the suspension of my contract. However I paid my account on the 13th June and yes the suspension was lifted but not my data. I emailed Ms Sibete on the 28th and I am still without internet. I paid my account on the 26th June and MTN debited my account again on the 1st July. I find this very disturbing and unacceptable and I trust this matter to be resolved soonest