AE
ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

28 Jul 2016, 14:53

very unhappy

<p>My network keeps on dropping and I joined mtn 2 weeks a go and was told I got strong coverage were I stay bt I only get One bar signa. N the Internet is so slow mtn make this right my number is ********** 441</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply28 Jul 2016, 19:28
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on **********

Alternatively you can also contact them on number ********** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.

Subscriber name:

Mobile number/s experiencing the problem:

Subscriber’s alternate contact number:

Physical Street Address:

Suburb:

City:

Is it a voice or data problem? :

Provide a brief description of the problem experienced:

When was the problem experienced? (Time of day / weather conditions, etc.):

Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :

If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No

Is the problem experienced indoors or outdoors?

Make and model of handset / device:

Any other information:

Warm regards,

mike

REQ: **********

AE
ABDUL-KADER EBRAHIM's update28 Jul 2016, 19:36
Reviewer Update

Can this be emailed to me