1 reviews | Active since Jan 2014
Very unhappy
I have dan a upgrade on my cellphone contract in the yello trader from MTN on page 29 there is a phone Huawei Mate 20 Lite that according to the yellow tradee comes with a Hauwei B3 talk band so I've decided that that will be the contact that i will be taken now MTN call center at nr ********** adviced me that no store has this B3 talk band in stock but i havr already signed my 24 Moth contract how do i get my B3 talk band as advertised per MTN very unhappy i must pay as per my contract but MTN do not provide me with the talk Bad as per the yellow trader verry unhappy
Good day Pieter,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the regional management. We will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst
Good day Pieter,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the regional management. We will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst