Very terrible experience with MTN

Very terrible experience with MTN

Someone from MTN contacted be to sell 5G internet, they advised that I should test and it if it doesn't work within 10 days, I can contact them to return it.

I connected it and after testing it for several days, it does not work. I contacted MTN, all they keep doing is transferring me from pillar to post. I have wasted so much airtime.

Please can someone in the correct department contact me ASAP. I am no longer interested in the 5G internet package, so please cancel it with immediate effect and call me to confirm once it has been cancelled.