VERY POOR SERVICE EVER SEEN(Mtn direct johannesbur

I did upgrade my contract with Mtn telephonically with Anna Granny on the 14 th October 2015.Up to date,I didn't t receive my parcel(devices).The explanation was that the courier company(RTT courier) tried 2 times to join me,my phone once on voicemail or I didn't pick up the calls(what a big lie without shame) while I even have a permanent physical address open 24/7.I did complain to The RTT courier manager in East London who said that he will investigate.I called Anna Granny several times and she s always promising to call back.She never tried even once as if I was begging for bread.So,she doesn't care.many of her colleagues have sent her email...nothing.<br> I decided to cancel my contract a week ago with 808.Up to now,no one come back to me.Do I have to involve my lawyer to get it sort out?<br> <br> Kind Regards,