Very poor service delivery.

What bunch of useless people working for MTN. I took out my contract through Cell Network (MTN) After my phone stopped working, I went to a MTN Shop for assistance as you would with a MTN contract. The shop does not want to help and advices that I must go through the 135 call center, this is where the problem starts. Everyone knows that it takes ages before you reach the "Correct" person, I spoke to 11 different consultants that can't help, the contact details they then give refers back to call 135 and then again wait for ages just to be cut off or given the incorrect contact numbers. The only numbers for MTN that work are for when you want a new contract but as soon as you have an issue no knows who to speak to, even the Cell network call center refers you back to 135 unless you want a contract. ALL I WANT IS TO GET MY PHONE FIXED UNDER WARRANTEE. Your calls are supposedly recorder, do you ever review these calls to see where you can improve on your service delivery, Not one person I spoke to was competent. You have just lost a loyal customer. All I want is to get my phone repaired!!!!!!!!!!!!