1 reviews | Active since Jul 2015
Very Poor Service
I have lost my phone on the 11 June 2022 and did a Sim swap to retain my number. Then on the 10th again July thus passed Sunday I was ****** and took all my money as well as a new device I bought.Monday morning I contacted MTN customer service to perform another Sim swap and was told it was successful and I have to wait 24 hours in order for it to be done. I waited and the following day on Tuesday I contacted them I get to follow up on why the Sim swap is not yet been activated but got a positive feedback that my number is still in investigation as I have done Sim swap twice in a period of 30 days and told that I should wait another 24 hours of which I did but still haven't optain my number. When I call again I get agents who just take me from pillar to post the other one just dismissed me and told me to dial ×135# and check over there. Please I need my number back I have never committed some sort of crime with my number. I have lost so many things and still going through trauma of been kept hostage and been ****** I can't deal with the incompetence of MTN. I need my number back as I use it for so many thing including my finances even my business. Please someone need to assist me with that number cos I've been using it for more than 20 years Please assist Number were I can be contacted is ***
