AB
Anton B
1 reviews | Active since Jun 2015
18 Jun 2015, 16:31
Very poor service!!!!
I did an insurance claim on my phone which was ****** on 15/05/15. Up to today more than a month later I'm still waiting for any service or feedback!!!! Mtn is very quick to bill me but pathetic with their service or any feedback. I understand that there is a strike but no service what so ever??? This is a joke. Now I'm sitting with no phone.
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Replies (1)
MTN South Africa's replyOfficial
19 Jun 2015, 09:42Hello Antonv892,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply19 Jun 2015, 09:42
Official
Hello Antonv892,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***