MR
M. Rahim
1 reviews | Active since Jun 2009
13 Apr 2016, 19:16
Very poor service
No-one seems know whats going on with my data contract. It stopped working and shows \no service\". I just get pushed to numerous departments and The complaint department does not respond. In addition the incorrect statement was sent to me"
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Apr 2016, 23:07Hello 32u9bn3b,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this matter has been escalated to the relevant functional unit to investigate and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this matter has been escalated to the relevant functional unit to investigate and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply14 Apr 2016, 23:07
Official
Hello 32u9bn3b,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this matter has been escalated to the relevant functional unit to investigate and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this matter has been escalated to the relevant functional unit to investigate and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,