BM
Bruce M
1 reviews | Active since Feb 2015
02 Feb 2015, 09:25
Very Poor Service
I'am in the process of upgrading my corporate contract and for the second time to be told that we are currently to busy to take your call and we will call you back and still waiting for that call and also the availability of a certain make of phone and size ,surely for the popularity of that make and model phone MTN should carry stock.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Feb 2015, 16:34Hello Bruce2702,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this experience may have caused.
Our records show that an upgrade was processed for you. It was certainly not our intention to dissatisfy you.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this experience may have caused.
Our records show that an upgrade was processed for you. It was certainly not our intention to dissatisfy you.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply11 Feb 2015, 16:34
Official
Hello Bruce2702,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this experience may have caused.
Our records show that an upgrade was processed for you. It was certainly not our intention to dissatisfy you.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this experience may have caused.
Our records show that an upgrade was processed for you. It was certainly not our intention to dissatisfy you.
Regards,
Ebbedene
REQ:***
Best regards,