1 reviews | Active since Nov 2016
Very poor customer service from MTN, Hello Peter complaint is even ignored
<p>Background: I took out a 'contract' on the understanding that it was Month to month.</p> <p>According to MTN, its not.</p> <p>Went from store to call center to another call center and back to original store with no progress or answers.</p> <p>I logged a complaint on their website; No contact.</p> <p>I logged another complaint on their website; still no contact.</p> <p>I wrote a review here on Hello Peter and got some half assed reply requesting the number in question, They can see my profile details here, CALL ME!!!!!!!!</p> <p>I did resopnd to their request, TWICE, but still nothing.</p> <p>I dont know what more to do. </p> <p> </p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that this has been escalated to the relevant management team to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that this has been escalated to the relevant management team to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
