VERY MUCH UNHAPPY!!!!

MY IPHONE 7 PLUS WHICH I BOUGHT ON CONTRACT 12/8/2019 THROUGH MTN CRESTA SHOP L44, HAD IT FOR 6 MONTHS AND THE TOUCH SCREEN STARTED GIVING ME PROBLEMS.

BOOKED IT IN AT THE STORE 14/2/2020, WHICH WAS STILL UNDER WARRANTY.

DEALT WITH AN AGENT JABU WHO HAD ADVISED ME IT WILL TAKE 24/48 HRS FOR THE PHONE TO BE COLLECTED BY THEIR TECHNICIANS FOR NECESSARY CHECKS/ASSESSMENTS, WHICH I WAS TOLD IF THEY CANT FIX IT I WILL RECEIVE A NEW ONE.

MADE NUMEROUS CALLS TO THIS STORE *** TO FOLLOW UP, NO JOY! AND NOW THE NUMBER DOES NOT WORK.

IT IS GOING FOR 3 MONTHS NOW AND I AM STILL WAITING , NO ONE CALLS ME TO UPDATE ME NONE WHATSOEVER.

I REGRET PURCHASING A PHONE FROM THIS STORE, SERVICE IS PATHETIC!!!!, AND ITS LIKE THEY JUST CANT FIND A SOLUTION TO THE PROBLEM..WHY SELL CELLPHONE'S IN THE 1ST PLACE.

VERY MUCH UNHAPPY!!!!