JN
Johan N
1 reviews | Active since Jul 2013
20 Jul 2015, 20:11
VERY high data costs on devices after Nashua
After my contracts were moved from Nashua data costs were getting out of control. From R2000 pm to R3000 , now up to R5000 !!! When i report to Menlyn and The Grove branches they always \will investigate". Every time when i'm there"
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Replies (1)
MTN South Africa's replyOfficial
23 Jul 2015, 14:24Hello JCN,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you
Kagiso
REQ:***
MTN South Africa's reply23 Jul 2015, 14:24
Official
Hello JCN,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you
Kagiso
REQ:***