1 reviews | Active since Sept 2013
VERY FRUSTRATED ALMOST GONE CUSTOMER (FED UP)
I have had a contract with MTN for over 15year and I have never had a problem whatsoever until I was contacted by AVASH RAJCOOMAR sometime in October and **** to me about a promotion currently running. He said Everything will remain the same that is the R219 payment and the only thing that will change will be the the Gigs instead of the 20G will now receive 30G. So in November I received an Invoice for December stating my payment will be R620. I immediately sent emails and called and asked them to cancel the contract as it was sold with wrong benefits but 3 months later nothing has been done and no feedback via email or even a call. instead i have to call them during my working hours. I also discovered through the calls I was making that he opened a new number, Yes i have received the Sim card but was under the impression that it is the same number I have been using for years........AND NOW MY BANK ACCOUNT IS ON A NEGATIVE BALANCE BECAUSE OF MTN.
PLEASE CANCEL THAT CONTRACT I DONT NEED A NEW NUMBER I AM FINE WITH ONE CONTRACT THAT I HAVE BEEN USING......CANCEL THE NUMBER I DO NOT NEED IT.
JUST CONTINUE WITH MY OLD CONTRACT FOR R219 THE ONE THAT I KNOW OF. I HAVE ASKED YOU GUYS SEVERAL TIMES FOR THE RECORDING OF THE SALE MADE BY AVASH HE WAS JUST CLOSING TARGET AS HE PROMISED ME LIES AND THAT IS AGAINST THE LAW........AGRESSIVE SELLING (SELLING THINGS WE DO NOT NEED TO REACH YOUR TARGETS.
