VERY DISSAPOINTING SERVICE!!

In 2014 I took out a 24 month contract for a Apple Ipad at the Apple store assisted by MTN consultant. Later in the year I changed ownership of the contract to my father. The cost of the contract started to spiral in 2015 and he queried this at the Middelburg MTN. He could not be assisted as we discovered that the change of ownership was not done properly by the Middelburg branch and my details were still reflecting on the contract. Seems like all that was done was to change bank details from mine to him so the Middelburg branch was not able to him with the query.<br> <br> I then called the call centre on the very same day and provided details and his details and the lady at the call centre ensured that everything was now fine and he would be able to get itemised billing as this is what he requested as he could not understand the significant cost. Over a month later he still does not have a single statement for the contract and the costs are double the contract value while the Ipad has been switched off for over a month.<br> <br> Can someone that knows what to do please assist we cannot pay significant costs for something that is not being used!!!