Very Dissapointed customer.

Good Day MTN South Africa.

I have been struggling since the 15th of December 2021. Something very small became a big headache.

Everytime when I make a call (Using my contract minutes/Airtime) I get a SMS saying that "You will receive 0% discount"

The fact that there is a SMS coming trough each time really really gets too much. Its very spammy.

I contacted MTN on facebook where I got some directions as to what I can try. But no luck.

This was then escalated with REF# : SMC/***

No response.

Yesterday (2022-03-07) I contacted a service champion, I was very satisfied with the way I got assisted. Only problem is that THE ISSUE IS STILL NOT RESOLVED.

Can I please get some assistance as I DO NOT want to receive an SMS every single time a make a call.

Walter Snyman