Very dissapointed

I app**** for a contract at the kenilworth branch. I specifically asked if the phone i wanted was in stock and the sales assistance said yes. I completed the application and the next day the same person contacted me to tell me that while the application was successful, the phone is actually out of stock. She then said that they have stock but at another branch and she will arrange to have it delivered. However, she couldn't tell me when the phone will arrive and just said \hopefully by next week". If the phone was not available"