VERY DISGUSTING SERVICE

i am very disgusted and annoyed the service ive been getting from mtn is purely disgusting,my home wifi has not been operating fr the pas 24hours and ive called your so called service champions and all they keep on saying is the wifi is fine nothing wrong and to top it up the last agent advised i should call technical support as they close at 10 pm whereas she **** to me that department closes at 5 ,was this a way of her trying to prevent me from calling as it was about to be five, am not owing you all my debits are always successful give me one big reason why my wifi is not working, I am working from home and i need to get my work done.