VERY DISAPPOINTING SERVICE FROM MTN

In a nut shell - signed 2 new contracts MTN JBay on 13/03/ 2022. Consultant Tieneke Zeelie agrees incorrect phones supp**** . Same returned and eventually taken by Harold Strauss on 02/04/2022 to be replaced. We have been customers at MTN for approx. 2 decades ! 22/04/2022 All attempts to contact Tieneke Zeelie totally ignored Response from Harold Strauss to messages sent sporadic and unclear